Playing Catch-Up

I was recently reminded by JH, the author of Insert Title Here that I haven't been blogging (again) and there are people far and abroad who are supposedly interested in my life and thoughts.

I figure those folk have got to be bored. So very, very bored. None the less, here I am, blogging for their amusement and mine. Mostly, a long and boring series of thoughts, events and ponderings that, I'm sure, will make you long for your previously scheduled boredom.

First and foremost, my brother and partner in crime, Iridanum has traveled to the Emerald City to be with Aderangedhyena, which means he's actually smiling for once. Whataburger, the dogs and I shall all miss him.

For those of you waiting for commentary on New Moon, patience. I'll have my first blog on that up before too long; hopefully mid-week.

Now, as most of you know, I live in a quaint little trailer park in the twilight zone between Austin and Pflugerville (yes, it's really spelled that way) and, thusly, all the big and important people don't want to sell things to us. Folk like Ye Olde Cable Company don't want to come out here and sell their services to us. As such, we aren't in the middle of the unfortunately amusing little fight with local Austin station/NBC Affiliate KXAN.

It also means we're stuck with one of the other guys for cable. Now, this isn't so bad, normally, considering the infinitesimal amount of television I partake of. However, four and a half months ago, our house was struck by lightning. It shorted out a few things, including my mother's most precious possession - her TV. The Great TV Quest was embarked upon, and my father spent an inordinate amount of money on a new HD flat screen TV for her. Not that we get HD channels (see above cable company), but it was a nice TV.

Only, the sound cut out. A lot. So he traded it in for a new one. The sound cut out. A lot. So after some work with the sales folk and customer service folk at Circuit City, we got a third new TV. And the sound cut out. A lot. Throughout this process, there was much experimentation, including putting my new and mostly unused TV in place of hers, an old analog TV in place of hers, and a few visits by the Not-So-Friend Neighborhood Cable Repair Man. (He's definitely not a super-hero, unless he's spreading the cranky and annoying).

Okay - long story short. One brand of TV had a bad run and the sound sucked sweaty donkey balls and the picture would flip out whenever we ran the microwave. However, the second brand (and third actual TV) my father brought home worked great. (Also, the Firedog Installation guy was out so often the dogs got to know him, if that tells you how much of a pain this has been.)

Last night, push came to shove and the sound was cutting in and out every two seconds. My father counted. And decided the Repairman needed to come back out and fix it, which sparked a discussion between him and my mother. Let me tell you - my mother has been remarkable patient, reserved and not-cranky about this considering how much she loves/thrives on/needs TV to live. (Please note: this is a relative statement, which means there was only the occasional screaming fit and self-pity marathon as opposed to her normal behavior, which often resembles a grumpy emo two-year-old with hemorrhoids.)

In the process of this discussion, it was revealed that the Repairman has been treating my mother like a sick, doddering old woman with the mental capacity of a senile flobberworm as opposed to an intelligent person who's disabled because of physical problems, and thusly, her opinion on dealing with the repairman again was: Do Not Want.

My mother and I do not get on, not really. Long story. Complicated relationship. Etc, etc, etc. Yes, she has memory issues, thanks to the drugs she's one.

However, I have never once made the mistake of thinking my mother was too stupid to notice a problem, nor that she had the powers of deduction to figure out what the root cause of said problem is, especially when it comes to her own comfort and entertainment.

Nor do I like it when people treat my mother with disrespect when she hasn't earned it. My mother has done many things to earn disrespect, many of which I cannot and will not defend. However, there is a certain level of customer service that is required when one is in a customer service job.

This past month, there has been a customer service contest at work, because it is our Customer Service Awareness Month. Yeah, okay - sounds hokey, right? Right. It is. But we're geeks. Hokey is kinda what we do. But it's made me think about what customer service is and how to provide good customer service. Frankly - it's fairly simple. All you have to do is Give A Damn or act like you do. I may write more about this later, but suffice it to say, my father and I decided to have the Repairman out today, while I was here to deal with him.

We wanted him to do one simple thing - replace a cable outlet/box thingie in our wall that transmits the cable signal through the co-ax cord to the TV. After all, we've only asked him about this ever time he's visited us over the past four and a half months. He merely tells my mother that the box is not the problem. First, it was the TV. Then, it was the house wiring - a deduction based on the microwave making the picture spaz.

However, we applied the process of elimination and the scientific method - skills most folk learn in elementary school - and were able to determine that no other cable connection in the house had the problem, the new(est) TV didn't have the microwave issues, and we were four TVs in - all of which had the sound problem on that particular outlet. (New co-ax cable didn't fix it either.)

What does that tell us? Simple. Logic. The outlet has issues. His meter says the signal strength is fine. Great! So?

The Repairman came, fifteen minutes later than he said he would. First thing he said was 'Changing the box won't fix it' and proceeded to tell us why. He was rude. He was brusque. And he didn't listen. However, my mother might not be up for confrontation anymore, but I am. I explained to him why his logic didn't work (lack of information on his part made his assumptions wrong) and then I told him we were going to pay to have the outlet/box thingie replaced.

He replaced it. He stormed around outside, scared my dogs, chased my mother back into her room, and slammed our front door.

I decided being an ass to him wouldn't solve anything - I wanted him to concentrate on doing his job, not proving his cock was bigger than mine by telling me how much I don't know about his job. Beating him senseless would have been counter-productive, if satisfying, and calling him out on his rudeness would have been counter-productive. So I sat in my father's chair, read a book, and stared at him the whole time he worked inside.

It took him about 45 minutes to do the job. Then, as he was leaving, he had to get the last word in edgewise over us poor trailer park folk, and decided to tell me in a quite patronizing tone of voice that we should get the wiring of the house looked at, because of the microwave problem.

I smiled, told him we hadn't had that problem since we got the new(est) TV, and bid him a good afternoon.

I'm probably an ass for getting the last word in, but - that was some of the worst customer service I've experienced in a long time. Iridanum will tell you that I'm the luckiest SoB when it comes to customer service, because I usually get the worst of the worst. It's kinda like the Curse of Katheryn, only not as amusing.

If I ever treat a customer like that, I hope they slap me upside the head with something heavy and blunt for being a dick.

But speaking of JH and TV (I know, I know - a brilliant segue from a brilliant writer. Stand in awe, folks, stand in awe.), I did two unusual (for me) things this past week. I went out and did something social at someone else's house and I watched TV. With people, even. Not just when I've got writer's block so horrid I watch TV instead of practicing self-trepanation.

I went over to JH's apartment after work last Wednesday and, after chillin' with him while he edited a neighbor's audition video, we watched the new Knight Rider - which, in our uneducated opinions, was awesome. It, unlike the failed Team Knight Rider from the late 90's, captured the feel and spirit of the original show - which was much more awesome than people give it credit for and was David Hasslehoff's best role. And came way before Baywatch. Even if the Guinness Book of World Records says it was the most-watched TV show of all time. (No surprise - I've never seen an episode.)

We watched the awesomeness of Knight Rider on a massive TV, which, really, is a wall with an identity crisis. Only, the HD didn't work. That didn't bother me any because I've never watched anything in HD, but JH was a bit annoyed.

Following the show (and an excellent impromptu dinner by KH, JH's lovely wife), therein followed more work on the neighbor's video, helping KH grade papers, and a discussion about that most boring and uncomfortable of topics - me. Apparently, KH has an interest in me, and knew all of the random and awkward questions to ask me to make me talk about all of those things fanficfulreality has been trying to pry out of me for years.

Now, the filter in my brain that tells me not to say something offensive, rude, dumb, or painfully insightful to someone else never works. The filter that keeps me from talking about myself in any serious or meaningful way is usually in good working order and almost always stops anything important from coming out was out of order that night, because I said way too much and told them things I'll probably end up regretting when my rare good mood evaporates and is replaced by my normal cynicism.

None the less, we plan to repeat this experience this coming Wednesday, where hopefully his HD will be working, and I can be awed by the awesome that (apparently) is HD. I think I'm being social. This disturbs me on a very visceral level and amuses Starrybluepoet, who informs me that I am no longer able to retreat from the world and be a hermit, as life is very much less colorful when I am not around.

I would argue and say that is a strange thing to say, as I wear monochrome, but fancifulreality said much the same thing later today. Never argue with tiny women. They always outnumber you. When two of them agree, run. Especially since both of them are armed with pixie-dust.

Still, considering Starrbluepoet is writing things again, I cannot vanish again. If I did, she would stop, and I would be sad.

Ahh, writing. That subject near and dear to my heart. National Novel Writing Month is very close at hand, and I am getting myself back into the writing shape that will let me write 100k again this year.

On another note, I re-joined ASR, because I missed my characters, I missed the people I wrote with, and I missed the momentum and pressure having to post gave my writing. So Shay is on Starbase SAIKAI and Tigria is still on CIRCE. (And yes, their pages need updating and lots of work. I will eventually get them fancy HTML web pages up again, but it will take me time.)

Also, Carpelocke is joining CIRCE. This makes me happy and excited, because he's gonna get in on things right before we have a massive fuck-off of a space battle with insurmountable odds that very well could kill us all.

Again.

I think I'm finally over whatever hump it is I have on HPU, because I think I can actually write a chapter in the mid-thirties now, and move past this quagmire point I always get stuck at. I just have to push through and write a shitty chapter or three to make it work. I have lots of ideas for after, it's just some of the interconnecting parts are a bit (very) hazy.

I have no idea which idea to use for NaNo this year. There are too many of them to figure out right now. I may re-write Path of Thorns/Path of Tears or Worlds Asunder in their entirety (as in, use the same basic idea and characters, but not touch the original text. It is NaNo, after all.) Or try for a less abortive attempt on Starfire Quest; disregard everything I've written on it before, and just start somewhere in the middle. I can go back and write the beginning later. Or the HP fanfic about Bill's time at Hogwarts - technically, the prequel to HPU, because it deals with Bill's quest to become a Dueling Master.

Though, over-all? I am more behind than I ever have been. I have so many things to read and edit and so many things to write and create that I don't know what to do about it. To say nothing of web work for work and desperately needing to clean the bathroom at some point this week. And other assorted chores, though cleaning the bathroom is important. There is mold growing back, and if it gains sentience, I'm charging it rent.

I'll leave you with a final observation. About two weeks ago, at Dlair, there were some young folk - late teens to mid-twenties - who came in to buy some manga. Four of five of 'em. They all had Down's Syndrome, I think. They didn't call each other by their real names; they called each other by other names they'd given themselves. Goku was the one I remember most clearly.

Some folk, even some of my co-workers, got a chuckle out of that. Being me, I started wondering why that was funny to us, and I couldn't come up with a real good reason, except that we were making fun of them. I'm not sure we should have.

I think there's a lesson in there, somewhere, about accepting people and calling people what they want to be called, no matter what the rest of the world thinks.